Research and Insights Analyst United Kingdom Research & Insights
The role
Inclusion at every level is crucial to creative innovation and success, and we want to create a workplace where everyone feels a sense of belonging. We welcome and encourage talent from ALL backgrounds and are committed to creating a representative team that can deliver creative excellence.
If you require any support, adjustments or accommodations for any reason whatsoever during the recruitment process, please let us know via [email protected]
Our 1,300-strong global team is passionate about all things social. We were born from an understanding of how socially-led ideas can connect people. This is still at the core of everything we do. Collaboration is key to our achievements. We share our ideas and knowledge across our whole network, so we learn and improve together.
We’re looking to hire a Research & Insights Analyst, to work across a range of our clients across a variety of industries, including Amazon Music, McCain, First Direct and Pringles.
Requirements
The person we’re looking for must be a social first research specialist – able to understand how social and behavioural trends are evolving and how to mine these for actionable insights for brands. A strong grasp of data analysis, as well as going beyond the numbers and providing the ‘why’. We would like someone who uses great work to inspire other great work – meaning they are comfortable speaking to a diverse range of audiences, including internal teams and clients.
This role is part of We Are Social’s broader push to elevate our world class social intelligence offering, integrating social data into the wider marketing mix – a socially-savvy researcher to support our team in building out our social intelligence products for some of the most culturally relevant brands in the world.
Key Role Responsibilities
- Producing stellar regular and ad hoc research, including data collection, analysis, visualisation and commentary
- Overseeing regular monthly and quarterly reports compiled by our analysts
- Linking findings and recommendations to broader social, behavioural and cultural insights
- Ensuring there’s a narrative to all work, allowing clients to easily understand the insights presented
- Supporting our internal Strategy, Editorial and Creative teams in transforming research into world-class social campaigns
- Regularly present research and insight projects to internal teams and clients
- Laddering social data up to business goals to demonstrate how campaigns have solved clients’ business problems
- Supporting the R&I Directors in managing projects and juniors within the team
What are we looking for?
- Experience in digital and social media is essential – have an understanding of online audience behaviours across the social media landscape
- Strong interpersonal skills – you’ll be liaising with clients and with internal teams that rely on your expertise. The ability to explain the finer points of social data to non-experts in simple terms is essential
- Storytelling – this person must demonstrate a talent for collating decks that communicate effectiveness in a simple and engaging way
- Proven experience in consumer research and analytics, with a track record of interesting, innovative work that changed businesses
- Expert on Brandwatch, TalkWalker, Netbase, Pulsar or other social listening tools
- Experience in research tools such as Brandwatch, Global Web Index, as well as native social platform analytics (Facebook Insights etc)
- A team player with strong time management skills and attention to detail
- English speaking, but additional languages desirable
Benefits
- 25 days holiday, increasing by 1 day for each year of service (capped at 30 days)
- Hybrid office and home working (minimum of 2 days a week in the London office)
- Private Medical Insurance
- Company Pension scheme
- Group Income Protection
- Optional Dental Insurance
- Comprehensive internal and external staff training programme
- Cycle-to-work scheme and season ticket loan scheme
- Optional sabbaticals after 3 & 5 years
- Employee Long Service Awards at 5 & 10 years
- Employee Assistance Programme
- Social clubs and regular agency events
- Free office breakfast and snacks